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Maintenance & Service

Keep your devices reliable — with proactive checks and fast repairs

We provide hardware maintenance and service through our team and trusted partners (Romania, EU, and internationally). For key components, we keep spare parts in stock where possible, so we can replace critical items quickly and reduce downtime.

Approach
Preventive + on-demand
Speed
Spare parts where possible
Coverage
Romania • EU • International
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Two service options

Choose predictable uptime or request service only when needed.

Option 1

Preventive Maintenance Subscription

A practical plan for customers who want predictable uptime. Includes an annual preventive inspection and access to specialists who can step in when support is needed.

  • Annual preventive inspection
  • Baseline functional verification
  • Direct access to specialists
  • Recommendations to prevent repeats
Option 2 On request

On-Demand Maintenance & Service

Service on request, ideal for occasional interventions — inspections, adjustments, or replacement of worn/critical parts.

Typical requests
  • Inspection & adjustments
  • Replacement of worn components
  • Critical part swap (when parts are available)
  • On-site intervention planning

Where we operate

Direct support in Romania, with partner-backed coverage beyond.

Romania

Provided directly by our team.

EU

Via our team and partner network.

International

Partner-supported where applicable.

How to request service

Simple and predictable — from symptoms to validated operation.

01

Share the issue

Location + device + symptoms.

02

Confirm scope

Next steps + remote checks if useful.

03

Schedule

Plan intervention + prepare parts/tools.

04

Perform service

Execute work + validate basic operation.

05

Service summary

Work done + recommendations.

Need maintenance or service?

Tell us your location and device type and we’ll recommend the fastest approach.