The interface layer
that makes the platform
usable at scale.
Bobnet OS and Chain Management System provide the foundation: electronics control and business orchestration. Software Applications are where that power becomes day-to-day execution — configuration, workflows, monitoring, and real-time interaction with devices.
Software is the surface people touch
This layer includes the web and mobile applications used by administrators, operators, and end-users to configure device fleets, run workflows, monitor performance, and interact with devices in real time — built to keep operations fast, consistent, and mistake-resistant as networks grow.
Apps sit above orchestration — and make it usable
The platform stays coherent because Software Applications don’t reinvent logic. They expose it. Business configuration, rules, workflows, and device behavior remain governed beneath — while the interface layer makes that power executable by humans.
Software applications sit above the Chain Management System and expose Bobnet OS through role-specific interfaces.
Different roles. Different tools. One connected system.
A device network only performs when every stakeholder can act with confidence. Software Applications are designed as role-specific interfaces above the Chain Management System — so each person sees exactly what they need, without being forced into a one-size-fits-all console.
Visibility
Dashboards, KPIs, and fleet performance — without needing to operate the system day-to-day.
- Reports & analytics
- Operational health overview
- Drift and anomaly visibility
Consistency
Bulk configuration, workflows, and predictable execution — the “keep it running” surface.
- Fleet-level actions
- Governed rules & policies
- Exception handling with traceability
Frictionless journeys
Guided flows, scanning, access, purchase/reserve — designed to prevent mistakes and keep speed high.
- Guided replenishment
- Self-service access flows
- On-device kiosk journeys
A single operational loop that connects user actions to backoffice rules, ops execution, and monitoring.
Apps turn platform logic into human action
The operational loop is intentionally boring: repeatable steps, guided workflows, and clear monitoring. This is how you scale a fleet without scaling chaos.
- Users trigger journeys (purchase, reserve, access).
- Backoffice governs rules and configuration.
- Ops executes through guided tasks and bulk actions.
- Monitoring closes the loop with health + exceptions.
The Software Applications
These are the key product surfaces that sit on top of the Chain Management System. They map to distinct personas and operational responsibilities — while staying connected through one backend.
Backoffice Web App
Catalog · Pricing · RulesAdmin surface for configuration and governance. Define product catalogs, pricing models, policies, user permissions, device groupings, and operational constraints.
- Catalog + assortment configuration
- Pricing logic, promotions, and eligibility
- Rules & policy management
- Device groups, locations, and rollout controls
Ops Mobile App
Replenishment · Scanning · Stock movesField-facing execution app designed for speed. Guided tasks prevent mistakes and keep operations consistent across large distributed fleets.
- Guided replenishment workflows
- Barcode/QR scanning with traceability
- Stock movement and exception handling
- On-site device servicing & checklists
End-User Mobile App
Purchase · Reserve · AccessCustomer journey surface. Handles identity, entitlement, reservations, purchases, and access — while remaining consistent across multiple device types.
- Pair with devices and authenticate access
- Reservations and purchase flows
- Receipts, history, notifications
- Edge-case friendly recovery flows
On-Device Kiosk UI
On-device customer journeyWhen mobile isn’t available (or shouldn’t be required), the kiosk UI provides a complete self-service flow on the device itself — consistent, accessible, and fast.
- Purchases and reservations on device
- Validation and identity checks
- Admin mode for local servicing
- Designed for multiple form factors
Technical Console (Monitoring)
Health · Alerts · Fleet stabilityMonitoring surface for the full device fleet. Tracks device health, connectivity, sensor states, transaction anomalies, and operational drift — and routes issues into actionable workflows.
- Fleet-wide health dashboards and alerts
- Device-level diagnostics & logs
- Anomaly detection (inventory, access, payment)
- Bulk updates and configuration rollout
How the apps connect through one backend
The diagrams you provided mostly describe the relationship between: (1) role-specific apps, (2) a shared business logic backend (Chain Management System), and (3) monitoring/health loops. Below are two “inserted” visuals that match this page’s scope.
All apps connect to one business logic backend for consistency across roles and devices.
Monitoring closes the loop by converting telemetry into fixes and steady operation at scale.
FAQ
Quick answers about what belongs in Software Applications — and what stays below in the orchestration layer.
Want this page adapted to your exact product naming and modules?
If you share the exact content blocks from your Software Apps page (headings + copy), I will map each section to the best matching diagram and adjust the wording so it stays tight and consistent.