Automate
retail operations
from small self-service to full autonomy.
We design and develop solutions such as robotic kiosks, smart lockers, and loss prevention hardware.
bobnet OS
Unified IoT + business workflows
Automated Solutions
Hardware-ready deployments
Automate
retail operations
from small self-service to full autonomy.
We design and develop solutions such as robotic kiosks, smart lockers, and loss prevention hardware.
bobnet OS
Unified IoT + business workflows
Automated Solutions
Hardware-ready deployments
Why use our platform?
How it works?
L1 – Low Complexity
Self-service pickup and basic retail, zero counter involvement
Many retail operations lose time and efficiency on simple handover tasks, such as click & collect orders, after-hours pickups, small accessories, essentials, or repair drop-offs. These actions are operationally necessary but add no sales differentiation and increase queue pressure and staffing needs.
This category of solutions enables controlled self-service pickup and basic retail, allowing customers to collect items independently. Core store operations remain unchanged, but counter load is reduced, and availability is extended beyond staffed hours. Deployment is fast and carries minimal operational risk.
This level is especially useful for existing retail stores, malls, dark stores, and residential hubs that want immediate operational relief or a low-risk entry into automation.
What it solves for the business
How it works
Customers pick up items from smart lockers. Access is validated via QR, order code, or app, and all pickups are logged. No active dispensing or mechanical movement is involved.
Lower counter staffing pressure
Faster click & collect fulfillment
Minimal CAPEX and fastest rollout
Example solutions
Efficiency Calculation
In retail environments, a large volume of staff time is spent on simple pickup and handover tasks: online orders, accessories, essentials, or after-hours collections. These interactions are short, but constant, especially during peak hours.
A conservative operational baseline:
~50
pickups day
~2.5
minutes per pickup
~300
operating days/year
Typical business impact
~625
manual hours/ year
75%
of the volume absorbed
90%
adoptation rate
420h
saved/ year
~0.2 FTE
per solution/ per location
What this means in practice: Each unit removes the need for constant counter presence for pickups and reduces queue pressure. At scale (multiple lockers per location), this replaces part-time counter staff.
L2 – Medium Complexity
Assisted self-service and active product dispensing
As assortments grow, retail staff spend increasing time dispensing small items, samples, try-on accessories, or refills. These actions are repetitive, low-margin, and difficult to scale efficiently.
This category introduces active dispensing and assisted self-service, enabling products to be delivered automatically with basic mechanical actions and validation. Service availability increases without adding shifts, while shrinkage and errors are reduced.
This level is ideal for retail formats with high SKU density, small-item sales, or elevated theft risk.
What it solves for the business
How it works
Products are dispensed via vending or drum-based systems. The system triggers simple movements, validates SKUs optically, and tracks inventory in real time.
Partial replacement of sales-floor roles
Lower shrinkage
Better space monetization
Example solutions
Efficiency Calculation
In assisted retail environments, staff frequently interrupt selling activities to handle small-item dispensing, sampling, or personalisation requests.
A conservative operational baseline:
~70
assisted transactions/ day
~4
minutes manual handling per transaction
~330
operating days/year
Typical business impact
~1,540
coverage
~80%
operational coverage
~90%
adoption rate
~1,110
saved hours/ year
~0,55 FTE
per solution
What this means in practice: Each solution replaces roughly half of a sales-floor or service role, particularly for small items and high-frequency requests.
L3 – High Complexity
Automating complete retail workflows
Certain retail categories rely on staff-heavy workflows: jewelry, liquor, cosmetics, electronics, apparel pickup & returns, or photo printing. These processes require validation, security, and accuracy, making them costly to staff consistently.
This category automates entire retail workflows, from selection and validation to secure pickup, reducing reliance on human execution while maintaining control and compliance.
What it solves for the business
How it works
Multiple components (ID validation, secure storage, optical checks, automated pickup) are orchestrated into one end-to-end retail flow.
Replacement of full-time sales roles
Predictable operating costs
Consistent customer experience
Example solutions
Efficiency Calculation
Workflow-based retail processes require significant staff time per transaction, especially for secure or regulated products.
A conservative operational baseline:
~80
transactions/ day
~10
minutes manual handling per interaction
~365
operating days/year
Typical business impact
~4,870
manual hours/year
75%
workflow coverage
~85%
adoption rate
~3,100h
saved/ year
~1.5 FTE
per system
What this means in practice: One system replaces 1–2 full-time sales or service roles, while improving speed and consistency.
L4 – Very High Complexity
Autonomous retail zones
In malls and large stores, retail increasingly operates in zones: returns hubs, clearance areas, refill zones, DIY quick-pick corners, or personalization stations. Staffing these zones continuously is inefficient and inflexible.
This category enables entire retail zones to operate autonomously, regardless of footfall variability.
What it solves for the business
How it works
Multiple automated systems operate as one coordinated zone, sharing inventory logic, pricing rules, and access control.
Replacement of entire small teams
Extended operating hours at fixed cost
High scalability inside malls
Example solutions
Efficiency Calculation
Retail zones typically require permanent staffing even when utilization fluctuates.
A conservative operational baseline:
~150
interactions/ day
~8
minutes manual handling per interaction
~300
operating days/year
Typical business impact
~6,000
manual hours/ year
~85%
coverage
~90%
adoptation rate
~4,600h
saved/ year
~2.3 FTE
per solution/ per location
What this means in practice: Each autonomous zone replaces a full small retail team, while operating longer hours with stable costs.
L5 – Extra High Complexity
Fully autonomous retail stores and networks
At the highest operational maturity, automation replaces routine retail teams across entire stores or multi-location networks: convenience retail, beauty, liquor, FMCG darkstores, seasonal pop-ups, and specialty verticals.
This category enables fully autonomous retail stores and centrally orchestrated retail networks, allowing brands to scale without linear growth in staffing.
What it solves for the business
How it works
Multiple autonomous stores or zones are managed under a single orchestration layer, coordinating inventory, pricing, telemetry, and refills across locations.
Replacement of full store teams
Strong TCO and margin improvement
Linear scalability across cities or regions
Example solutions
Efficiency Calculation
Operating a staffed retail store requires continuous coverage across shifts, even during low-traffic periods.
A conservative per-store baseline:
~400
routine operations/ day across departments
~6
minutes average manual handling
~365
operating days/year
Typical business impact
~10,950
manual hours/ year
~85%
operational coverage
90%
adoptation rate
~8,400h
saved/ year
~4,3 FTE
per store
What this means in practice: These solutions replace entire routine retail teams, enabling operators to scale locations without linear growth in staffing, while maintaining consistency and control.