Automate
retail operations
from small self-service to full autonomy.
We design and develop solutions such as robotic kiosks, smart lockers, and loss prevention hardware.
coverage
rate
days/year
Why use our platform?
How it works?
Start with the right
automation level
Pick L1–L5 based on queue pressure, theft risk, SKU density, and your desired autonomy level.
+ OS workflows
Use smart lockers/kiosks/modules combined with a central operating layer to run access, inventory, and service flows.
(hours → FTE)
Each level includes a conservative model translating daily operations into yearly hours saved and FTE equivalents.
Automation Levels
L1
Low Complexity
Self-service pickup and basic retail, zero counter involvement
About L1
Many retail operations lose time and efficiency on simple handover tasks, such as click & collect orders, after-hours pickups, small accessories, essentials, or repair drop-offs. These actions are operationally necessary but add no sales differentiation and increase queue pressure and staffing needs.
This category of solutions enables controlled self-service pickup and basic retail, allowing customers to collect items independently.
Core store operations remain unchanged, but counter load is reduced, and availability is extended beyond staffed hours. Deployment is fast and carries minimal operational risk.
This level is especially useful for existing retail stores, malls, dark stores, and residential hubs that want immediate operational relief or a low-risk entry into automation.
What L1 solves for the business
Don’t just sell hardware.
Combine licenses, SaaS, HaaS, maintenance, and consulting to create long-term recurring revenue.
- Removes staff from repetitive pickup and handover tasks
- Reduces queues and counter congestion
- Enables after-hours pickup without staffing
- Improves order accuracy and traceability
How L1 works
Customers pick up items from smart lockers.
Access is validated via QR, order code, or app, and all pickups are logged.
No active dispensing or mechanical movement is involved.
Lower counter staffing pressure
Faster click & collect fulfillment
Minimal CAPEX and fastest rollout
Efficiency Calculation
In retail environments, a large volume of staff time is spent on simple pickup and handover tasks: online orders, accessories, essentials, or after-hours collections.
These interactions are short, but constant, especially during peak hours.
A conservative operational baseline:
Typical business impact
What this means in practice: Each unit removes the need for constant counter presence for pickups and reduces queue pressure. At scale (multiple lockers per location), this replaces part-time counter staff.
L1 Solutions
About L2
As assortments grow, retail staff spend increasing time dispensing small items, samples, try-on accessories, or refills. These actions are repetitive, low-margin, and difficult to scale efficiently.
This category introduces active dispensing and assisted self-service, enabling products to be delivered automatically with basic mechanical actions and validation.
Service availability increases without adding shifts, while shrinkage and errors are reduced.
This level is ideal for retail formats with high SKU density, small-item sales, or elevated theft risk.
What L2 solves for the business
Don’t just sell hardware.
Combine licenses, SaaS, HaaS, maintenance, and consulting to create long-term recurring revenue.
- Reduces staff dependency for small-item sales
- Improves control over high-risk SKUs
- Enables upselling and sampling without staff
- Extends service hours without new shifts
How L2 works
Products are dispensed via vending or drum-based systems.
The system triggers simple movements, validates SKUs optically, and tracks inventory in real time.
Partial replacement of sales-floor roles
Lower shrinkage
Better space monetization
Efficiency Calculation
In assisted retail environments, staff frequently interrupt selling activities to handle small-item dispensing, sampling, or personalisation requests.
A conservative operational baseline:
Typical business impact
What this means in practice: Each solution replaces roughly half of a sales-floor or service role, particularly for small items and high-frequency requests.
L2 Solutions
About L3
Certain retail categories rely on staff-heavy workflows: jewelry, liquor, cosmetics, electronics, apparel pickup & returns, or photo printing. These processes require validation, security, and accuracy, making them costly to staff consistently.
This category automates entire retail workflows, from selection and validation to secure pickup, reducing reliance on human execution while maintaining control and compliance.
What L3 solves for the business
Don’t just sell hardware.
Combine licenses, SaaS, HaaS, maintenance, and consulting to create long-term recurring revenue.
- Replaces staff-intensive selling processes
- Reduces shrinkage and errors
- Standardizes execution across locations
- Aproves throughput during peak hours
How L3 works
One end-to-end retail flow
Multiple components (ID validation, secure storage, optical checks, automated pickup) are orchestrated into one end-to-end retail flow.
Replacement of full-time sales roles
Predictable operating costs
Consistent customer experience
Efficiency Calculation
Workflow-based retail processes require significant staff time per transaction, especially for secure or regulated products.
A conservative operational baseline:
Typical business impact
What this means in practice: One system replaces 1–2 full-time sales or service roles, while improving speed and consistency.
About L4
In malls and large stores, retail increasingly operates in zones: returns hubs, clearance areas, refill zones, DIY quick-pick corners, or personalization stations. Staffing these zones continuously is inefficient and inflexible.
This category enables entire retail zones to operate autonomously, regardless of footfall variability.
What L4 solves for the business
Don’t just sell hardware.
Combine licenses, SaaS, HaaS, maintenance, and consulting to create long-term recurring revenue.
- Eliminates zone-dedicated teams
- Absorbs peak demand without temporary staff
- Enables dynamic pricing and stock rotation
- Improves monetization of secondary spaces
How L4 works
Multiple automated systems
Multiple automated systems operate as one coordinated zone, sharing inventory logic, pricing rules, and access control.
Replacement of entire small teams
Extended operating hours at fixed cost
High scalability inside malls
Efficiency Calculation
In retail environments, a large volume of staff time is spent on simple pickup and handover tasks: online orders, accessories, essentials, or after-hours collections.
These interactions are short, but constant, especially during peak hours.
A conservative operational baseline:
Typical business impact
What this means in practice: Each autonomous zone replaces a full small retail team, while operating longer hours with stable costs.
About L5
At the highest operational maturity, automation replaces routine retail teams across entire stores or multi-location networks: convenience retail, beauty, liquor, FMCG darkstores, seasonal pop-ups, and specialty verticals.
This category enables fully autonomous retail stores and centrally orchestrated retail networks, allowing brands to scale without linear growth in staffing.
What L5 solves for the business
Don’t just sell hardware.
Combine licenses, SaaS, HaaS, maintenance, and consulting to create long-term recurring revenue.
- Removes routine staff roles across stores
- Enables rapid deployment of new retail points
- Centralizes pricing, inventory, and replenishment
- Supports 24/7 retail without staffing
How L5 works
Multiple autonomous stores or zones
Multiple autonomous stores or zones are managed under a single orchestration layer, coordinating inventory, pricing, telemetry, and refills across locations.
Replacement of full store teams
Strong TCO and margin improvement
Linear scalability across cities or regions
Efficiency Calculation
Operating a staffed retail store requires continuous coverage across shifts, even during low-traffic periods.
A conservative per-store baseline:
Typical business impact
What this means in practice: These solutions replace entire routine retail teams, enabling operators to scale locations without linear growth in staffing, while maintaining consistency and control.