Automate
food service
operations
from small self-service to full autonomy.
We design and develop solutions such as robotic kiosks, smart lockers, and loss prevention hardware.
coverage
rate
days/year
Why use our platform?
How it works?
Start with the right
automation level
Pick L1–L5 based on peak-hour pressure, menu complexity, and how far you want automation to scale across locations.
+ OS workflows
Use smart lockers/kiosks/modules combined with a central operating layer to run access, inventory, and service flows.
(hours → FTE)
Each level includes a conservative model translating daily operations into yearly hours saved and FTE equivalents.
Automation Levels
L1
Low Complexity
Self-service pickup and basic retail, zero counter involvement
About L1
Many food service operations lose time and efficiency on simple handover tasks: passing prepared items, managing pickup orders, handling packaged food, or supervising refrigerated storage. These actions are necessary but add no culinary or brand value, while increasing queue pressure and staffing needs.
This category of solutions enables controlled self-service pickup and basic food retail, allowing customers to collect items independently. Operations remain unchanged, but counter load is reduced and availability is extended beyond staffed hours.
Deployment is fast, with minimal operational risk.
This level is especially useful for QSRs, cafés, bakeries, and food brands that want immediate relief during peak hours or a low-risk entry into automation.
What L1 solves for the business
Don’t just sell hardware.
Combine licenses, SaaS, HaaS, maintenance, and consulting to create long-term recurring revenue.
- Removes staff from repetitive pickup and handover tasks
- Reduces queues and counter congestion
- Enables 24/7 pickup for pre-ordered or pre-packed items
- Reduces queues and counter congestion
How L1 works
Customers pick up food or drinks from smart lockers.
Access is validated via QR, app, or order code, and all pickups are logged. No active preparation or mechanical dispensing is involved.
Lower counter staffing pressure
Faster order fulfillment
Minimal CAPEX, fastest rollout
Efficiency Calculation
In food service environments, a large volume of staff time is spent on simple pickup and handover tasks: prepared meals, desserts, drinks, bread, or pre-packed items. T
These interactions are short, but constant, especially during peak hours.
A conservative operational baseline:
Typical business impact
What this means in practice: Each unit removes the need for constant counter presence for pickups and reduces queue pressure, especially during lunch and evening peaks. At scale (multiple lockers per location), this replaces part-time counter staff.
L1 Solutions
About L2
As menus expand and operating hours stretch, manual handling of warm meals, salads, bakery items, drinks, and refills becomes inefficient. Staffing these services continuously is costly, especially outside peak hours.
This category introduces active dispensing and temperature control, allowing food and drinks to be served consistently without staff presence.
Portions, freshness, and access are controlled automatically, reducing waste and variability.
This level is ideal for operators seeking to extend service availability and standardize quality without adding kitchen or service staff.
What L2 solves for the business
Don’t just sell hardware.
Combine licenses, SaaS, HaaS, maintenance, and consulting to create long-term recurring revenue.
- Reduces dependence on food prep and service staff
- Ensures consistent portioning and temperature
- Extends service hours without additional shifts
- Improves food safety and freshness control
How L2 works
Products are dispensed through active modules that maintain temperature and validate containers or bowls. T
he system triggers simple mechanical actions and logs each transaction.
Partial replacement of prep or service roles
Increased throughput during peak hours
Higher utilization of limited space
Efficiency Calculation
Many food and beverage services are constrained by staffing rather than demand: warm meals, bakery items, salads, refills, ice cream, or drinks that require basic preparation or temperature control.
A conservative baseline:
Typical business impact
What this means in practice: One solution typically replaces a half-time food prep or service role, especially during off-peak or extended hours, while ensuring consistent quality and portioning.
L2 Solutions
About L3
Coffee preparation, smoothies, cocktails, soups, and hot meals are among the most staff-intensive processes in food service. These workflows require consistency, speed, and hygiene, while demand fluctuates heavily throughout the day.
This category automates complete preparation and serving workflows, reducing reliance on skilled labor while maintaining predictable quality and output.
Staff move from execution to supervision.
This level is especially relevant for high-volume locations, transport hubs, campuses, and brands facing chronic labor shortages.
What L3 solves for the business
Don’t just sell hardware.
Combine licenses, SaaS, HaaS, maintenance, and consulting to create long-term recurring revenue.
- Replaces manual food and drink preparation roles
- Eliminates variability caused by staff turnover
- Improves throughput during rush periods
- Enables standardized menus across locations
How L3 works
Multiple components (dispensing, heating, mixing, validation, pickup)
are orchestrated into a single automated workflow, delivering finished products directly to the customer.
Replacement of 1+ full-time operational roles
Consistent quality regardless of time or location
Predictable operating costs
Efficiency Calculation
At this stage, automation replaces not just handover, but preparation and serving workflows for coffee, drinks, bakery items, meals, and soups. These processes are staff-intensive, skill-dependent, and highly sensitive to peak demand.
A conservative operational baseline:
Typical business impact
What this means in practice: Each system replaces one full-time barista, cook, or service role, while delivering consistent quality, predictable throughput, and built-in upsell logic.
About L4
In large venues or high-traffic environments, food service often operates as a zone rather than a single counter: breakfast areas, bakery corners, lounges, or street-food clusters. Staffing these zones continuously is inefficient and hard to scale.
This category enables entire food service areas to operate autonomously, combining multiple preparation and dispensing systems into one coordinated zone.
This level is well suited for hotels, campuses, business districts, travel hubs, and events.
What L4 solves for the business
Don’t just sell hardware.
Combine licenses, SaaS, HaaS, maintenance, and consulting to create long-term recurring revenue.
- Eliminates the need for zone-dedicated teams
- Handles demand peaks without temporary staff
- Standardizes service quality across the zone
- Improves space monetization
How L4 works
Multiple automated systems
are integrated into a single operational flow, managing ordering, preparation, pickup, refills, and returns centrally.
Replacement of entire small teams per zone
Extended operating hours without added cost
High scalability with predictable performance
Efficiency Calculation
Some food service environments operate as zones rather than single counters: breakfast buffets, bakery corners, lounges, street-food clusters, or campus food hubs. Staffing these continuously is costly and difficult to scale.
A typical zone-level workload:
Typical business impact
What this means in practice: One autonomous zone replaces an entire small team, while operating longer hours with stable quality and lower operational risk.
L5
L5 – Extra High Complexity
Operating food service brands and networks with minimal routine staff
About L5
At scale, food service brands struggle with staffing volatility, inconsistent execution, and rising operational costs across multiple locations.
This category enables fully autonomous food service networks, where preparation, distribution, pricing, freshness, and refilling are orchestrated centrally across many sites.
This level is designed for chains, franchise networks, and large operators aiming to scale without linear increases in labor.
What L5 solves for the business
Don’t just sell hardware.
Combine licenses, SaaS, HaaS, maintenance, and consulting to create long-term recurring revenue.
- Removes routine staff roles across locations
- Centralizes control over menus, pricing, and freshness
- Reduces operational variability at network level
- Enables rapid rollout of new points of sale
How L5 works
Multiple autonomous stores or zones
Multiple autonomous stores or zones are managed under a single orchestration layer, coordinating inventory, pricing, telemetry, and refills across locations.
Replacement of full store teams
Strong TCO and margin improvement
Linear scalability across cities or regions
Efficiency Calculation
Operating a staffed retail store requires continuous coverage across shifts, even during low-traffic periods.
A conservative per-store baseline:
Typical business impact
What this means in practice: These solutions replace entire routine retail teams, enabling operators to scale locations without linear growth in staffing, while maintaining consistency and control.