Automate
travel & tourism operations
from small self-service to full autonomy.
We design and develop solutions such as robotic kiosks, smart lockers, and loss prevention hardware.
bobnet OS
Unified IoT + business workflows
Automated Solutions
Hardware-ready deployments
Why use our platform?
How it works?
L1 – Low Complexity
Self-service access to travel essentials, zero staff involvement
In travel environments, staff and service desks are constantly interrupted by small but urgent requests: travel essentials, souvenirs, weather protection, or connectivity products. These interactions are short and repetitive, creating friction during peak travel hours.
This category of solutions enables controlled self-service access to essential travel items, allowing passengers and tourists to retrieve what they need instantly. Core transport or tourism operations remain unchanged, while queues and staff pressure are reduced. Deployment is fast and low risk.
This level is especially useful in airports, train stations, tourist hotspots, and transit hubs where speed and availability matter more than assisted service.
What it solves for the operator
How it works
Travellers access smart lockers or kiosks via QR code, card, or simple digital validation. Each pickup is logged. No active dispensing or mechanical routing is involved.
Lower pressure on frontline staff
Faster traveller flow through high-traffic areas
Minimal CAPEX and fastest rollout
Example solutions
Efficiency Calculation
In airports and tourist areas, staff repeatedly handle small travel-related requests throughout the day.
A conservative operational baseline:
~60
pickups/ day
~2.5
minutes manual handling per interaction
~365
operating days/year
Typical business impact
~910
manual hours/ year
75%
of the volume absorbed
90%
adoptation rate
~615h
saved/ year
~0.3 FTE
per solution/ per location
What this means in practice: Each unit removes a constant background workload from service desks, equivalent to a permanent part-time role, while improving passenger flow.
L2 – Medium Complexity
Automated dispensing of travel consumables and accessories
Travelers frequently need snacks, drinks, power, or luggage accessories at short notice. Staff involvement in these transactions slows movement and increases congestion during peak times.
This category introduces active vending and dispensing modules that automatically deliver consumables and accessories, with digital validation and inventory tracking.
This level is ideal for terminals, stations, festivals, and transit corridors.
What it solves for the operator
How it works
Items are dispensed through active modules that trigger simple mechanical actions and digitally log each transaction.
Partial replacement of kiosk or retail staff
Faster passenger movement
Better monetisation of transit spaces
Example solutions
Efficiency Calculation
Manual handling of travel consumables is frequent and time-sensitive.
A conservative operational baseline:
~90
transactions/ day
~3.5
minutes manual handling per transaction
~365
operating days/year
Typical business impact
~1,915
maual hours/ year
~80%
operational coverage
~90%
adoption
~1,380h
saved/ year
~0.7 FTE
per module
What this means in practice: Each module replaces a significant portion of retail or service-desk workload, especially during peak travel hours.
L3 – High Complexity
Automating structured travel and tourism workflows
Many travel-related processes are structured and staff-intensive: ticketing, luggage handling, lost items, tourist passes, rentals, and access validation. These workflows create queues and operational bottlenecks.
This category automates complete travel and tourism workflows, reducing reliance on manual processing while maintaining compliance and security.
What it solves for the operator
How it works
Multiple components (ID validation, weighing, ticketing, dispensing, payment) are orchestrated into an end-to-end automated flow.
Replacement of full-time service roles
Shorter queues and waiting times
Predictable operating costs
Example solutions
Efficiency Calculation
Structured travel workflows require substantial staff time per interaction.
A conservative operational baseline:
~80
workflows/ day
~10
minutes manual handling per workflow
~365
operating days/year
Typical business impact
~4,870
manual hours/year
75%
workflow coverage
~85%
adoption rate
~3,100h
saved/ year
~1.5 FTE
per system
What this means in practice: One system replaces 1–2 full-time service or ticketing roles, while improving passenger experience and throughput.
L4 – Very High Complexity
Autonomous travel and tourism service zones
Large travel and tourism environments operate in zones: beaches, festivals, theme parks, landmarks, marinas, basecamps, and airport connection areas. Staffing these zones continuously is costly and inflexible.
This category enables entire travel and tourism service zones to operate autonomously, regardless of demand peaks or seasonality.
What it solves for the operator
How it works
Multiple automated systems are integrated into a single zone with shared access, inventory, and reporting logic.
Replacement of small on-site teams
Extended service hours without staffing
Better monetisation of tourist areas
Example solutions
Efficiency Calculation
Tourism service zones typically require permanent staffing even when demand fluctuates.
A conservative operational baseline:
~140
interactions/ day
~8
minutes manual handling per interaction
~300
operating days/year
Typical business impact
~5,600
manual hours/ year
~85%
operational coverage
~90%
adoptation rate
~4,280h
saved/ year
~2.1 FTE
per zone
What this means in practice: Each autonomous zone replaces a dedicated service team, while operating more extended hours and handling peak demand seamlessly.
L5 – Extra High Complexity
Autonomous travel, transport, and tourism networks
At the highest maturity, automation replaces routine staff roles across entire travel networks: airports, stations, resorts, cities, and cruise terminals.
This category enables centrally orchestrated autonomous travel and tourism networks, spanning multiple locations with unified inventory, pricing, access, and service logic.
What it solves for the operator
How it works
Multiple autonomous stores, rental points, and service zones are managed under one orchestration layer across terminals, cities, or regions.
Replacement of routine retail and service teams
Strong TCO and margin improvement
Linear scalability across destinations
Example solutions
Efficiency Calculation
Operating staffed travel retail and service points requires continuous coverage across shifts and seasons.
A conservative per-location baseline:
~330
routine travel operations/ day
~6
minutes average manual handling
~365
operating days/year
Typical business impact
~10,950
manual hours/ year.
~85%
operational coverage
~90%
adoptation rate
~8,400h
saved/ year
~4,2 FTE
per location
What this means in practice: These solutions replace entire layers of routine travel retail and service staffing, enabling operators to scale destinations without linear increases in personnel.