L5 – Extra High Complexity
At the highest maturity, automation replaces routine staff roles across entire mobility fleets: bikes, scooters, delivery vehicles, batteries, and service points across cities.
This category enables centrally orchestrated autonomous mobility networks, managing assets, energy, maintenance, and access from a single platform.
What it solves for the operator
- Reduces routine staffing across cities
- Enables rapid network expansion
- Centralises fleet management and maintenance
- Supports 24/7 mobility services
How it works
Multiple autonomous warehouses, hubs, and service zones are orchestrated under one platform, coordinating fleet status, battery cycles, and usage analytics.
Typical business impact
- Replacement of fleet support teams
- Strong TCO improvement
- Linear scalability across urban areas
Example solutions
- Zero People Bike Multi-Level Warehouse
- Zero People Scooters Multi-Level Warehouse Network
- Zero People Urban Mobility Hub Network
- Zero People E-Bike Service & Maintenance Network
- Zero People Last-Mile Delivery Vehicle Network
Efficiency Calculation
Operating staffed mobility fleets requires continuous support across shifts and locations.
A conservative per-city baseline:
- ~320 routine mobility operations/day
- ~6 minutes manual handling per operation
- ~365 operating days/year
- This results in ~11,680 manual hours/year.
- With ~85% operational coverage and ~90% adoption, the system eliminates ~8,930 hours/year, equivalent to ~4.5 FTE per city.
- Across networks, this scales linearly.
What this means in practice:
These solutions replace entire layers of routine mobility operations staff, enabling cities and operators to scale fleets without proportional increases in personnel.