Automate
pharmacy & healthcare operations
from small self-service to full autonomy.
We design and develop solutions such as robotic kiosks, smart lockers, and loss prevention hardware.
bobnet OS
Unified IoT + business workflows
Automated Solutions
Hardware-ready deployments
Why use our platform?
1
Less counter load
Reduces queues and handovers
2
24/7 access
After-hours pickup & drop-off
3
Traceability
SKU, expiry, and access logs
4
Compliance
Cold-chain & controlled items readiness
5
Patient experience
Faster and predictable service
6
Scales
Units → workflows → zones → networks
How it works?
Start with the right complexity level
Pick L1–L5 based on operational burden, staffing constraints, and desired transformation depth.
Map to devices
+ OS workflows
Use smart lockers/kiosks/modules combined with a central operating layer to run access, inventory, and service flows.
Measure impact
(hours → FTE)
Each level includes a conservative model translating daily operations into yearly hours saved and FTE equivalents.
L1 – Low Complexity
Self-service access to medical and healthcare essentials, zero counter involvement
In pharmacies, clinics, hospitals, and residential healthcare settings, a significant amount of staff time is consumed by simple handover tasks, such as collecting medications, vitamins, PPE, and first-aid items, or dropping off lab samples. These interactions are necessary but add no clinical value and create congestion at counters or nurse stations.
This category of solutions enables controlled self-service access to basic healthcare products, allowing patients, visitors, or staff to retrieve items independently. Core medical workflows remain unchanged, but staff interruptions are reduced, and access is extended beyond staffed hours. Deployment is fast and low risk.
This level is especially useful for pharmacies, clinics, hospitals, senior living facilities, and workplaces seeking immediate operational relief or a first step toward healthcare automation.
What it solves for the organisation
Removes staff from repetitive handover and pickup tasks
Reduces queues at pharmacy counters and nurse stations
Enables after-hours access to essential items
Improves traceability and compliance (SKU, expiry, access logs)
How it works
Users access smart lockers using QR codes, ID validation, or order references. Each pickup or drop-off is logged, with SKU and expiry validation where required. No active dispensing or mechanical routing is involved.
Lower workload for pharmacy and nursing staff
Faster pickup for patients and visitors
Minimal CAPEX and fastest deployment
Example solutions
Efficiency Calculation
In healthcare settings, staff frequently interrupt clinical or pharmaceutical work to hand over medications, PPE, test kits, or accept sample drop-offs. Each interaction is short, but cumulative.
A conservative operational baseline:
~40
pickups/drop-offs per day
~3
minutes manual handling per interaction
~300
operating days/year
Typical business impact
~600
manual hours/ year
70%
of the volume absorbed
90%
real adoption once self-service becomes familiar.
~405h
saved/ year
~0.2 FTE
per solution/ per location
What this means in practice: Each unit removes a constant background workload from pharmacists, nurses, or front-desk staff, equivalent to a permanent part-time role.
L2 – Medium Complexity
Automated dispensing of controlled, temperature-sensitive, or high-usage medical items
Many healthcare settings rely on staff to manually manage high-frequency consumables such as wound-care kits, supplements, PPE, insulin, probiotics, and temperature-sensitive items. This creates inefficiencies, stock inconsistencies, and compliance risk.
This category introduces active medical dispensing modules that enable controlled, validated distribution, with temperature monitoring and usage analytics.
This level is ideal for clinics, hospitals, workplaces, schools, and gyms with recurring demand for standardised medical or wellness supplies.
What it solves for the organisation
Reduces staff time spent distributing consumables
Improves cold-chain and expiry compliance
Prevents overuse and stock leakage
Enables usage analytics and refill optimisation
How it works
Products are dispensed through active modules with temperature control, optical level checks, and expiry validation. Access rules and quantities are enforced automatically.
Partial replacement of support staff workload
Improved compliance and audit readiness
Lower waste and emergency restocking
Example solutions
Efficiency Calculation
In clinical and institutional settings, staff repeatedly distribute consumables throughout the day.
A conservative operational baseline:
~60
tdispensing interactions/ day
~4
minutes manual handling per interaction
~330
operating days/year
Typical business impact
~1,320
manual hours/year
~80%
operational coverage
~90%
adoption rate
~950h
saved/ year
~0.45-0.5 FTE
per solution
What this means in practice: Each module replaces roughly half of a support or nursing assistant’s workload while improving compliance and traceability.
L3 – High Complexity
Automating structured healthcare and pharmacy workflows
Specific healthcare processes are highly structured and staff-intensive: clinic reception, prescription verification, OTC medicine dispensing, staff consumables management, or health measurements. These workflows require validation, logging, and accuracy, making them costly for staff to maintain continuously.
This category automates complete healthcare workflows, reducing reliance on manual execution while maintaining regulatory control.
What it solves for the organisation
Reduces pharmacist and nurse administrative workload
Improves throughput for patients
Ensures compliant dispensing and logging
Standardises workflows across locations
How it works
Multiple components (ID validation, prescription scanning, dispensing, logging, secure pickup) are orchestrated into an end-to-end automated process.
Replacement of full-time administrative or support roles
Shorter patient waiting times
Predictable operating costs
Example solutions
Efficiency Calculation
Healthcare workflows require significant staff time per interaction, particularly for validation and documentation.
A conservative operational baseline:
~80
workflows/day
~10
minutes manual handling per interaction
~365
operating days/year
Typical business impact
~4,260
manual hours/year
75%
workflow coverage
~85%
adoption rate
~2,700h
saved/ year
~1.3–1.4 FTE
per solution
What this means in practice: One system replaces 1+ full-time administrative or pharmacy-support roles, while improving patient flow and compliance.
L4 – Very High Complexity
Autonomous healthcare service zones
Hospitals, clinics, and senior-living environments often operate distinct service areas, such as diagnostic kits, wellness products, waiting areas, recovery supplies, or elderly-care essentials. Staffing these zones continuously is inefficient and inflexible.
This category enables entire healthcare service zones to operate autonomously, regardless of fluctuations in patient volume.
What it solves for the organisation
Eliminates zone-dedicated staffing
Improves patient and visitor experience
Ensures consistent availability of essentials
Reduces operational overhead in non-clinical areas
How it works
Multiple automated systems operate as one coordinated zone, sharing access control, inventory logic, and reporting.
Replacement of small on-site service teams
Extended service hours without staffing
Improved space utilisation
Example solutions
Efficiency Calculation
Healthcare service zones typically require permanent staffing even during low-utilisation periods.
A conservative operational baseline:
~120
interactions/ day
~8
minutes manual handling per interaction
~300
operating days/year
Typical business impact
~4,800
manual hours/ year
85%
operational coverage
~90%
adoptation rate
~3,670h
saved/ year
~1.8 FTE
per zone
What this means in practice: Each autonomous zone replaces a dedicated service team while ensuring consistent access to healthcare essentials.
L5 – Extra High Complexity
Autonomous pharmacy and healthcare networks
At the highest operational maturity, automation replaces routine staff roles across entire pharmacy chains, hospital groups, and healthcare networks. This includes drugstores, prescription refills, wellness distribution, and clinic supplies.
This category enables centrally orchestrated autonomous healthcare networks to operate across multiple sites with unified compliance, inventory, and access logic.
What it solves for the organisation
Reduces routine staff dependency across locations
Enables scalable healthcare access in underserved areas
Centralises compliance, inventory, and reporting
Supports 24/7 access without staffing
How it works
Multiple autonomous stores, lockers, and zones are managed under one orchestration layer, integrating with pharmacy systems, ID validation, and cold-chain monitoring.
Replacement of routine pharmacy and support teams
Strong TCO improvement for healthcare operators
Linear scalability across regions
Example solutions
Efficiency Calculation
Operating a staffed pharmacy or clinic requires continuous coverage across shifts, including low-traffic periods.
A conservative per-location baseline:
~250 routine healthcare operations/day
~6 minutes manual handling per operation
~365 operating days/year
This results in ~9,125 manual hours/year.
With ~85% operational coverage and ~90% adoption, the system eliminates ~6,980 hours/year, equivalent to ~3.5 FTE per location.
Across networks, this scales linearly.
~250
routine healthcare operations/ day
~6
minutes manual handling per operation
~365
operating days/year
Typical business impact
~9,125
manual hours/ year
~85%
operational coverage
~90%
adoptation rate
~6,980h
saved/ year
~3.5 FTE
per solution/ per location
What this means in practice: These solutions replace entire layers of routine healthcare staffing, allowing organisations to expand access and coverage without proportional increases in personnel.